Welcome to ACVSG (“we,” “us,” “our”). We respect your privacy and want you to understand how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding the information we collect from visitors to our website, acvsg.com, as well as users of our platform and services (collectively, the “Services”).

1. Information We Collect

1.1 Personal Information

When you use our Services or interact with our website, we may collect personal information that you voluntarily provide, such as:

• Contact Information: name, email address, phone number, mailing address

• Account Details: username, password, and any information you choose to provide when creating an account

• Payment Information: billing address and payment details, if you make purchases or subscribe to our services

• Verification Data: details related to digital certificates or credentials you issue, receive, or verify through ACVSG

1.2 Automatically Collected Information

When you visit our website or use our Services, we may automatically collect certain information about your device and usage, including:

• Log Data: IP address, browser type, operating system, referring URL, pages visited, and the date and time of each visit or action

• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to improve functionality, enhance user experience, and analyze site traffic

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide Services: creating and managing user accounts, issuing and verifying digital credentials, and processing payments

• To Communicate: sending account or transactional emails, responding to inquiries, and delivering updates or notifications

• To Improve Our Platform: analyzing usage trends and behaviors, customizing user experiences, and developing new features or enhancements

• To Enforce Terms and Policies: preventing or investigating fraudulent activities, unauthorized access, or other violations of our policies or applicable laws

• With Your Consent: for any other purpose disclosed to you at the time we collect your information, or with your consent

3. Cookies and Tracking

We use cookies (small text files stored on your device) to personalize your experience and analyze site usage. You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain features of our website.

4. Sharing Your Information

We will not sell or rent your personal information. However, we may share your data in the following circumstances:

• Service Providers: We work with third-party service providers (e.g., payment processors, hosting services) to help operate our Services. They are authorized to use your personal information only as necessary to provide services on our behalf.

• Legal Compliance: We may disclose your information if required by law, subpoena, or other legal processes, or if we believe in good faith that disclosure is necessary to protect our rights or comply with legal obligations.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. We will notify you via email or by posting a notice on our website if such a transfer occurs and becomes subject to a different privacy policy.

• With Your Consent: We may share or disclose your information for other reasons if you explicitly consent to it.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure hosting, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on applicable privacy laws, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Ask us to correct or update inaccurate or incomplete information.

• Deletion: Request deletion of your personal data where there is no compelling reason for its continued processing.

• Objection: Object to the processing of your data under certain circumstances.

• Data Portability: Request that we transfer your personal data to another provider in a machine-readable format.

To exercise these rights, please contact us at the email address listed in the “Contact Us” section below. We may request additional information from you to confirm your identity before processing your request.

7. International Data Transfers

If you access our Services outside of our primary operating region, your information may be transferred to and processed in other countries with privacy laws that may differ from those in your jurisdiction. By using our Services, you consent to the transfer of your personal information to these countries.

8. Third-Party Links

Our website may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the revised policy on this page with a new “Effective Date.” We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]